Platform help

Related help videos

Help & support resources

Help and support tools are available directly from the platform via the options in the help menu.


Help menu

Technical support - If you are experiencing any trouble with your platform, this option opens a window allowing you to send us technical information that may help us to solve your problem. You can send this information to us by clicking on the "Send" button.

Help videos - This option links you to the list of our video presentations where you will find detailed examples explaining specific operations of the platform.

Help manuals - Link to this help manual and also the programming manuals available in the platform.

Contextual help - If the box is checked, a help window will appear each time you leave the mouse motionless for 1 second over an element of the software.