Client service

Contract: Permanent position (CDI)
Start time: As soon as possible
Location: Paris area
RER A - "Rueil-Malmaison"
(15 min from Etoile / 20 min from Les Halles)
Teleworking Yes
Salary (all benefits included): 1st year : > 50 k€ gross
From 2nd year on: significant increase depending on results.
Job level: Cadre
Experience: All levels of experience

Job description

Your mission:

  • Respond to active customers of the ProRealTime software by phone and email, follow advancement of their requests to make sure they are satisfied.
  • Develop a relationship of proximity and trust with your clients
  • Participate in training our clients to use the ProRealTime software and our services
  • Participate in continuously improving our software and trading services

To allow you to complete you mission:

  • You benefit from internal training about use of the ProRealTime software as well as training about trading to better understand our clients' needs
  • You work in a small team and are assisted by more experienced team members

You will be confronted by new situations every day to continously improve your skills.

Votre profil

You have a good working knowledge of computers and new technologies.

You are dynamic, curious, and an independent worker, you want to fully invest your work in a fast growing company.

Come share your enthusiasm and expertise with our teams by applying now!

Restaurant vouchers
Health benefits ("mutuelle")
Motivating salary
66 employees, 8 nationalities
Teleworking
Shower
Average age: 33
Pleasant work environment

What we do

We create software for retail and professional traders to help them perform in their Trading.

Our goal is to provide our customers with the best analytical and trading tools combined with one of the most competitive brokerage offers.

As part of a team of passionate people offering independence and responsibility, benefit from a great working environment to make the most out of your career.

Our company benefits from a high end image and active investors appreciate us for our constant technological innovation and financial expertise, which is recognized by our clients.

Founded in 2001
by two friends
from university

66

Employees

1,011k

users worldwide

18 million

orders executed in 2022

ProRealTime
30 avenue Edouard Belin, 92500 Rueil-Malmaison<

Our offices are right next to the RER station, in a pleasant and lively district with many restaurants, parks and a walkway by the Seine river.

By public transportation :
- Take the RER A towards "Saint-Germain-en-Laye"
- Get off at the stop "Rueil-Malmaison"
- Exit "Rue des deux gares"
Our offices are across the street less than 200 meters away.

By car : Click here to see directions on Google Maps